Who we are
Santa Ana Plumbing Co operates santaanaplumbingco.com and the Santa Ana Plumbing Co plumber service.
Information you give us
The form gives us your full name, phone, email address, the job address and city or town, what you need and when, any extra notes, and your consent tick.
Calls to our number run through Twilio, a phone service, which logs the calling number, the date and the length of the call. We forward the call to the business that quotes for the job. We do not record calls.
The site host keeps brief security logs (for example IP addresses). There are no advertising or tracking cookies.
How your details are used
We use your details to arrange the visit and the quote you asked for, to reply to you, and to keep a record of which business received your request.
Where your details go
Your details go to the local plumber business that will price and carry out the job. We never sell them or pass them on for marketing. That business then looks after them under its own policy.
The form is delivered by Web3Forms, calls run through Twilio, and the site is hosted by Cloudflare. They process data only to provide those services.
Keeping your details
We hold requests for as long as the job and our records need them, never more than two years.
Your rights
Under the privacy laws of your state (for example the CCPA in California) you can ask for a copy of the details we hold about you, ask us to correct them, or ask us to delete them. Email [email protected]. If you are unhappy with our reply, you can complain to the privacy regulator in United States.
Changes
Any change to this policy is published here, with the date it changed.
Last updated